Post by anenro on Jun 13, 2022 22:02:11 GMT 4
International Account Relations Associate
Federal Reserve System | New York, NY
Job Description:
Company Federal Reserve Bank of New York Working at the Federal Reserve Bank of New York positions you at the center of the financial world with a unique perspective on national and international markets and economies. You will work in an environment with a diverse group of experienced professionals to foster and support the safety, soundness, and vitality of our economic and financial systems. The Bank believes in work flexibility to balance the demands of work and life while also connecting and collaborating with our colleagues in person. Employees can expect to be in the office a couple of days per week as needed for meetings and team collaboration and should live within a commutable distance. What we do: The New York Fed, on behalf of the Federal Reserve System, offers correspondent banking and custody services to central banks, monetary authorities, and certain international organizations to facilitate their official financial operations. The Central Bank and International Account Services (CBIAS) area of the New York Fed's Markets Group serves the U.S. dollar reserve management needs of its official international customers by offering payment, custodial, clearing and settlement, collateral management, and investment and liquidity services. With more than $3.0 trillion of custodial holdings, representing about half of global U.S. dollar-denominated foreign reserves, CBIAS offers financial services that directly support the Bank’s role in international affairs, as well as monetary policy and financial stability. CBIAS currently runs a split operation with staff located at two locations, New York City and Richmond, Virginia. The Account Relations (AR) staff is one of four units in the Customer Account Services (CAS) directorate within CBIAS. The CAS directorate is responsible for relationship management, service administration, investment and liquidity management, customer trend analysis and market intelligence activities. The CAS directorate is currently seeking an international account relations associate for the AR staff. The AR staff functions as the relationship management arm with CBIAS’ foreign and international accountholders and is responsible for developing and maintaining strong knowledge and understanding of these customers through customer outreach and analysis. This international account relations associate position will support the AR teams’ relationship mandate with a designated portfolio of accounts and contribute to or lead various projects related to data analysis, engagement planning, new technology adoption and customer training. Your role as an International Account Relations Associate: Deepen relationships with a designated portfolio of international/multilateral account holders by understanding their account usage needs and the risk factors within these organizations, particularly as they relate to governance, operational and cyber risks. Lead customer engagement prioritization efforts and the organization of customer visits in collaboration with other internationally focused areas of the Bank. Support the preparation of briefing materials for and coordination of engagement efforts with customers. Contribute towards the maintenance of up-to-date customer account profiles, which includes KYC details such as account structure, main points of contact, service utilization and key risk considerations. Participate in the development of customer-focused analysis and related presentations, with a strong focus on data-oriented deliverables. Manage the resolution of time-sensitive customer issues, while coordinating stakeholder communications and customer updates. Ensure strong responsiveness to inquiries from account holders with timely escalation and coordination with other teams. Support the implementation and adoption of bank-wide technologies, such as the Customer Relationship Management System, aimed at improving efficiencies in customer relationship management. Perform other ad-hoc duties on an as-needed basis. What we are looking for: Experience or familiarity with the field of business, finance, economics, or public policy, particularly in the area of international economics and finance. High aptitude for relationship management responsibilities with strong attention to detail, and ability to anticipate and resolve issues as they arise and escalate when necessary. Strong analytical and critical thinking skills with proven ability to assimilate new information quickly, understand complex topics, determine potential risks, and develop sound conclusions in a timely manner. Excellent written and verbal communication skills; ability to extract key points while providing concise, articulate, and insightful analysis and recommendations in written and verbal form. Strong interpersonal and diplomatic skills with the ability to interact and collaborate effectively with team members, peers (operational, technical, and analytical), senior management, and external parties. Experience in querying, managing, and manipulating data using Excel, Crystal, or Access is a plus. Strong sense of initiative and intellectual curiosity. Strong interest in international affairs. Foreign language skills and regional expertise a plus. Touchstone Behaviors set clear expectations for leading with impact at every stage of our careers and aspire to achieve in our continued growth and development. Communicate Authentically : Empathetically engage one another with direct and transparent dialogue and listening. Actively discuss viewpoints with respect and compassion in a timely and candid manner, taking into account verbal and nonverbal cues. Ask questions, learn from each other, and share information widely to move the Bank's work forward. Collaborate Inclusively : Inspire a diverse and inclusive environment that empowers others to contribute meaningfully. Intentionally bring a diverse set of people together to achieve positive business results. Drive Progress : Grow and adapt to changing priorities in the Bank. Experiment with new concepts and take appropriate risk to drive innovation. Remain curious and action oriented, navigating through ambiguity and uncertainty to drive outcomes. Develop Others : Equitably champion, mentor, and develop others to grow professionally. Demonstrate vulnerability and empathy to create a trusted environment. Take Ownership : Establish an environment of action and excellence by holding self and others accountable to execute to the highest standard. Benefits: Our organization offers benefits that are the best fit for you at every stage of your career: Fully paid Pension plan and 401k with Generous Match Comprehensive Insurance Plans (Medical, Dental and Vision including Flexible Spending Accounts and HSA) Subsidized Public Transportation Program Tuition Assistance Program Onsite Fitness & Wellness Center And more (https://www.newyorkfed.org/careers/benefits_health.html) Candidates must undergo an enhanced background check and will be tested for all controlled substances prohibited by federal law, to include marijuana. The Federal Reserve Bank of New York is committed to a diverse workforce and to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service. The successful candidate must be fully vaccinated against COVID-19, and receive a booster shot within 30 days of being eligible to do so, *unless the Bank grants an exemption based on a medical condition or sincerely held religious belief. * This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. Full Time / Part Time Full time Regular / Temporary Regular Job Exempt (Yes / No) Yes Job Category Accounting/Finance Work Shift First (United States of America) The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. Privacy Notice (https://www.kansascityfed.org/documents/7797/Workday_Privacy_Notice